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Veterinary practice support from Boehringer Ingelheim during the COVID-19 pandemic

Boehringer Ingelheim Animal Health UK Limited has partnered with VetHelpDirect to offer all UK and Irish veterinary practices free* access to an online video consultation platform for a period of three months.

This initiative is part of Boehringer Ingelheim’s commitment to continue to support and protect pet owners and their pets as well as understanding the needs of veterinary professionals. 

By offering an alternative to face-to-face consultations, the online platform provides a means to continue to care for animals while protecting both clients and vet practice staff and still maintaining revenue streams. For example, patients can be triaged to determine whether they actually need to be seen and post-operative checks can be performed.

The system can be used by clients on most smart phones or tablet devices. Clients can book online or be sent a link by the practice, and with payment being taken online before the consultation commences, revenue streams are maintained.

With the increasing importance of avoiding unnecessary person-to-person contact, practices using online consultations will be able to provide care for clients that are self-isolating. Self-isolating staff may also be able to continue to work from home, allowing for business continuity.

The VetHelpDirect service will be provided free* of charge by Boehringer Ingelheim for three months for any UK or Irish veterinary practice. To find out more or to register for the free service, visit

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